Our Services
Elevate Your Hospitality Business
Looking to grow your café, bakery, brewery, or restaurant? Pinnacle Hospitality Consulting & Recruiting Agency helps businesses like yours succeed with tailored, hands-on support that drives real results.
Increase Sales & Profitability
Through menu strategy, upselling tactics, cost control, and revenue-focused service training.
Streamline Operations
Implement clear systems, SOPs, and efficient workflows that reduce waste and boost performance.
Recruit Top Talent
Access industry-specific headhunting, hiring support, and leadership development to build a high-performing team.
Improve Guest Experience
Build loyalty and 5-star reviews with service standards, training, and experience design that sets you apart.
Launch or Scale Your Brand
From opening your first location to franchising or expansion, we’ll create a clear, strategic growth plan.
Solve Daily Challenges
From team morale issues to operational bottlenecks, we identify root causes and implement effective, sustainable solutions.
Create Sustainable Growth
Build a scalable foundation with strategy, structure, and systems that support your business for years to come.
Strengthen Leadership
Train and empower your management team to lead confidently, communicate effectively, and drive accountability.
Our Services

Franchise Development Support
We help you prepare your business for scalable growth with proven systems, structure, and strategy. From manuals to training programs, our experts build everything you need to turn your concept into a successful franchise—while staying true to your brand.

Feasibility Studies & Business Plans
Our detailed feasibility studies tie into a detailed and comprehensive business plan. Let us partner with you and your team and help build this plan and vet your business against the competition. The majority of new restaurants and cafes opened by first-time operators unfortunately fail within the first year. Even established chain businesses sometimes open new locations that fail.

Recruiting That Works – Specialized Hiring Across All Industries
Pinnacle Consulting, with over two decades of expertise, excels in establishing lasting connections in hospitality recruitment across BC & Alberta. Their unique approach prioritizes long-term relationships, redefining hiring standards in bakery, restaurant, cafe, and retail sectors while providing affordable collaborative support.

Staff Training & Development
Elevate your team with Pinnacle Hospitality Consulting, renowned for refining standards and instilling a culture of excellence. From revenue-driven upselling to service excellence, Pinnacle empowers your team with tailored training, setting your brand apart in a competitive market.

Strategic Planning & Pre-Opening Support
Unlock the key to hospitality success with our tailored strategies for bakery, restaurant, cafe, and retail operations across Canada. From creating essential tools to hands-on training, we guide you every step of the way, empowering your venture for long-term growth.

Inventory Management & Food Costing Support
Always running out of your customers favorite products? Experience high cost of goods sold, waste and shrink? Can’t keep up with demand? Need a customized system to create accurate par levels and forecasting? Call one of our experts today to optimize your merchandise and inventory systems to ensure success.

Creating a High-Performance Team and Reducing Turnover
Looking for support with reducing turnover and increasing employee engagement and retention? Need support with training and development of your team? Want support with elevating your customer experience while maximizing your average customer spend? Schedule a free call with one of our hiring and training experts!

Menu Optimization, Design, and Pricing Strategies
Does your menu have the latest trending food and beverages to meet your customer needs? We specialize in menu optimization, design, and pricing strategies to maximize your profits! Our expert team carefully designs, costs, and plans menus and features, ensuring they align with your brand and industry trends.

Leadership Training, Coaching & Development
Explore our specialized Consulting Services for Leadership Training, Coaching & Development. Our experienced consultants collaborate closely with you to pinpoint areas for improvement and devise tailored strategies. Together, we’ll empower your team to achieve lasting success through effective leadership.

Vendor Management and Supplier Negotiations
With over 30 years of industry experience, we have built trusted partnerships with leading suppliers across North America. This gives your business access to preferred pricing, priority service, and exclusive programs that significantly reduce your costs. Our team will audit your invoices, contracts, and purchasing patterns to ensure you are receiving the best possible rates on food, beverage, packaging, equipment, POS systems, and all essential supplies. Many clients save up to 65 percent off posted rates through our negotiated vendor relationships.We streamline your supplier network, strengthen your purchasing power, and protect your margins so you can focus on running your business with confidence.