Our Services

Elevate Your Hospitality Business

Looking to grow your café, bakery, brewery, or restaurant? Pinnacle Hospitality Consulting & Recruiting Agency helps businesses like yours succeed with tailored, hands-on support that drives real results.

Increase Sales & Profitability

Through menu strategy, upselling tactics, cost control, and revenue-focused service training.

Streamline Operations

Implement clear systems, SOPs, and efficient workflows that reduce waste and boost performance.

Recruit Top Talent

Access industry-specific headhunting, hiring support, and leadership development to build a high-performing team.

Improve Guest Experience

Build loyalty and 5-star reviews with service standards, training, and experience design that sets you apart.

Launch or Scale Your Brand

From opening your first location to franchising or expansion, we’ll create a clear, strategic growth plan.

Solve Daily Challenges

From team morale issues to operational bottlenecks, we identify root causes and implement effective, sustainable solutions.

Create Sustainable Growth

Build a scalable foundation with strategy, structure, and systems that support your business for years to come.

Strengthen Leadership

Train and empower your management team to lead confidently, communicate effectively, and drive accountability.

Our Services

We partner with a wide range of hospitality, retail, and service-based businesses across Canada. Our hands-on approach ensures every solution is tailored to your operations, team, and customer experience.

Franchise Development Support

We help you prepare your business for scalable growth with proven systems, structure, and strategy. From manuals to training programs, our experts build everything you need to turn your concept into a successful franchise—while staying true to your brand.

Feasibility Studies & Business Plans

Our detailed feasibility studies tie into a detailed and comprehensive business plan. Let us partner with you and your team and help build this plan and vet your business against the competition. The majority of new restaurants and cafes opened by first-time operators unfortunately fail within the first year. Even established chain businesses sometimes open new locations that fail.

Recruiting That Works – Specialized Hiring Across All Industries

Pinnacle Consulting, with over two decades of expertise, excels in establishing lasting connections in hospitality recruitment across BC & Alberta. Their unique approach prioritizes long-term relationships, redefining hiring standards in bakery, restaurant, cafe, and retail sectors while providing affordable collaborative support.

Staff Training & Development

Elevate your team with Pinnacle Hospitality Consulting, renowned for refining standards and instilling a culture of excellence. From revenue-driven upselling to service excellence, Pinnacle empowers your team with tailored training, setting your brand apart in a competitive market.

Strategic Planning & Pre-Opening Support

Unlock the key to hospitality success with our tailored strategies for bakery, restaurant, cafe, and retail operations across Canada. From creating essential tools to hands-on training, we guide you every step of the way, empowering your venture for long-term growth.

Inventory Management & Food Costing Support

Always running out of your customers favorite products? Experience high cost of goods sold, waste and shrink? Can’t keep up with demand? Need a customized system to create accurate par levels and forecasting? Call one of our experts today to optimize your merchandise and inventory systems to ensure success.

Creating a High-Performance Team and Reducing Turnover

Looking for support with reducing turnover and increasing employee engagement and retention? Need support with training and development of your team? Want support with elevating your customer experience while maximizing your average customer spend? Schedule a free call with one of our hiring and training experts!

Menu Optimization, Design, and Pricing Strategies

Does your menu have the latest trending food and beverages to meet your customer needs? We specialize in menu optimization, design, and pricing strategies to maximize your profits! Our expert team carefully designs, costs, and plans menus and features, ensuring they align with your brand and industry trends.

Leadership Training, Coaching & Development

Explore our specialized Consulting Services for Leadership Training, Coaching & Development. Our experienced consultants collaborate closely with you to pinpoint areas for improvement and devise tailored strategies. Together, we’ll empower your team to achieve lasting success through effective leadership.

Vendor Management and Supplier Negotiations

With over 30 years of industry experience, we have built trusted partnerships with leading suppliers across North America. This gives your business access to preferred pricing, priority service, and exclusive programs that significantly reduce your costs. Our team will audit your invoices, contracts, and purchasing patterns to ensure you are receiving the best possible rates on food, beverage, packaging, equipment, POS systems, and all essential supplies. Many clients save up to 65 percent off posted rates through our negotiated vendor relationships.We streamline your supplier network, strengthen your purchasing power, and protect your margins so you can focus on running your business with confidence.

Ready to Elevate Your Business?

Partner with Pinnacle Hospitality Consulting & Recruiting Agency to strengthen your team, improve operations, and deliver unforgettable guest experiences. Whether you’re opening your first location, scaling to multiple sites, or facing operational challenges, we’ll work side by side with you to create real, measurable results.