Building Teams

Struggling with Hiring for your Hospitality Business? – Focus on Retention!

[vc_row][vc_column][vc_column_text] [/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_column_text]With the current state of the hospitality market in BC, keeping your team happy and motivated should be high on your priority list! It has never more difficult to find qualified professionals to work in your business.  Studies show that employees are happier when they are appreciated for their work, and recognized for their […]

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Have Inventory Management Problems – We Can HELP!

[vc_row][vc_column][vc_column_text] [/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_column_text] [/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_column_text] Do you have inventory management issues? When a business effectively organizes their inventory, employees are able to find what they need quickly, eliminating wasted time and lost efficiency.  When your team can find things easier, they can better create an amazing customer service experience.  Each business should be organized in an effective and

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How to Retain your Top Talent in the Competitive Hospitality Industry in 2021

[vc_row][vc_column][vc_column_text] [/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_column_text]Retention Strategies in the Hospitality Industry The COVID-19 Pandemic has greatly influenced many aspects of our everyday lives, including our daily work habits and routines.  Many businesses in the hospitality industry have been experiencing ongoing employee retention issues since the start of the pandemic.  This combined with low applications coming in, hospitality professionals leaving

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How to Strategically Price your Café or Bakery Menu for Profitability!

  Pricing your menu can be one of the most challenging things for new entrepreneurs and business owners.  There are many variables that play into pricing your items just right to make a profit, while managing customer perception in the market.  It can be difficult to know which pricing strategy is best for you.  The

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How to Hold your Team Accountable and Be a Great Leader

[vc_row][vc_column][vc_column_text] [/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_column_text] Are you a LEADER or just a FRIEND to the people on your team? If you are struggling to grow your team and creating other leaders, here’s the truth… You’re probably choosing your relationships over leadership. I call it the ROADBLOCK! The relationships you have with your team, get in the way of

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9 Quick and Easy Techniques to Improve your Customers’ Experience

[vc_row][vc_column][vc_column_text] [/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_column_text] 9 Quick and Easy Techniques to Improve your Business’s Customer Experience Below are some quick and easy ways to improve the customer service in your business. Whether over the phone or in person, great customer service draws clients back to your business for repeated visits, and if done exceptionally well, can have your

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