Coaching for Excellence

Are You Prioritizing Your Hospitality Business at the Cost of Your Personal Life?

Are You Prioritizing Your Hospitality Business at the Cost of Your Personal Life?   In the realm of hospitality, owning and operating a business can be both rewarding and demanding. However, it is crucial to question whether our dedication to our business is overshadowing the quality of our personal lives. Our goal at Pinnacle Consulting […]

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Struggling with Summer Staffing Challenges in your Hospitality Business? – Here are 5 Tips to Help!

Struggling with Summer Staffing Challenges in your Hospitality Business? – Here are 5 Tips to Help!   As an employer in the hospitality industry in Canada, encountering the situation where an employee fails to report to work without prior notice can be both frustrating and detrimental to your operations. Such occurrences often lead to confusion,

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The Key to Successful Leadership in Hospitality: The Power of Effective Listening

The Key to Successful Leadership in Hospitality: The Power of Effective Listening In the fast-paced hospitality industry, strong leadership is essential for businesses to thrive. While many skills contribute to effective leadership, one often underestimated yet vital skill is listening. True listening goes beyond passive silence; it involves active engagement, asking meaningful questions, and creating

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How a Hospitality Consultant Can Help You Save Money in Your Vancouver Café, Bakery, or Restaurant

How a Hospitality Consultant Can Help You Save Money in Your Vancouver Café, Bakery, or Restaurant Introduction: In today’s competitive market, Vancouver café, bakery, and restaurant owners are constantly seeking ways to save money and maximize profitability. While there are various strategies to achieve these goals, hiring a hospitality consultant is often an overlooked avenue.

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Unlocking Excellence in Customer Service for Your Hospitality Business: 10 Strategies for Immediate Impact!

Unlocking Excellence in Customer Service for Your Hospitality Business: 10 Strategies for Immediate Impact! In the dynamic landscape of the hospitality industry, delivering exceptional customer service is the key to success. Whether you're managing a hotel, restaurant, or any hospitality venture in Vancouver, creating memorable experiences for your guests is paramount. This post shares ten

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