#pinnacle

Mastering Talent Attraction in the Hospitality Sector: 8 Strategic Techniques for Success

Mastering Talent Attraction in the Hospitality Sector: 8 Strategic Techniques for Success In the fiercely competitive landscape of the modern job market, the importance of securing top-tier talent cannot be overstated, especially within the dynamic realm of the hospitality industry. A proficient and motivated workforce not only ensures exceptional service delivery but also elevates customer

Mastering Talent Attraction in the Hospitality Sector: 8 Strategic Techniques for Success Read More »

Retain Your Team, Grow Your Business: How Engagement Drives Success

Retain Your Team, Grow Your Business: How Engagement Drives Success In the hospitality industry, retaining top talent is essential. Yet, 38% of new hires leave within the first year, and over 40% of those departures happen in the first 90 days. The solution? Build an engaged team. Engaged employees are 59% less likely to quit

Retain Your Team, Grow Your Business: How Engagement Drives Success Read More »

Crafting an Effective Customer Recovery Policy for Exceptional Service

[vc_row][vc_column][vc_column_text] [/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_column_text] [/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_column_text]Crafting an Effective Customer Recovery Policy for Exceptional Service Customer service is a cornerstone of any successful business, and a well-crafted customer recovery policy can make or break your brand’s reputation. Failing to properly train your team to handle difficult situations, returns, and complaints can lead to customer dissatisfaction and potential damage to

Crafting an Effective Customer Recovery Policy for Exceptional Service Read More »

Six Easy Ways to Increase Profits in your Restaurant or Café

Six Ways to Increase Restaurant or Café Profits in 2024 As the foodservice industry continues to adapt to changing times, it’s important to find new ways to increase profits. Implementing the following six strategies can help your business maximize profits and minimize costs in 2024. Right Product, Right Place, Right Price Pricing your menu items

Six Easy Ways to Increase Profits in your Restaurant or Café Read More »

4 Key Times When You Need to Hire a Restaurant or Café Consultant – 2024 Edition

[vc_row][vc_column][vc_column_text] [/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_column_text]Hiring a consultant for your café or restaurant can be one of the best decisions you make for your business. Consultants bring a fresh perspective, specialized skills, and years of experience to help you navigate critical operational problems, and help your business reach new levels of growth and profitability. With their objective approach, consultants

4 Key Times When You Need to Hire a Restaurant or Café Consultant – 2024 Edition Read More »