Retain Your Team, Grow Your Business: How Engagement Drives Success In the hospitality industry, retaining top talent is essential. Yet, 38% of new hires leave within the first year, and over 40% of those departures happen in the first 90 days. The solution? Build an engaged team. Engaged employees are 59% less likely to quit […]
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Strategies for Safeguarding Your Café’s Profits Against Inflation in 2025 Inflationary pressures can have a significant impact on the profitability of businesses, including those in the thriving café industry. As a café owner in Vancouver, it is essential to proactively implement strategies that protect your profits from inflation. In this blog post, brought to you
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Enhancing Leadership Skills in the Hospitality Industry: A Comprehensive Guide for 2025 Discover effective strategies and habits to become a better leader in your hospitality business. Learn how to handle stress, motivate your team, cultivate empathy, embrace different perspectives, provide mentorship opportunities, and embrace change for sustainable success. Partner with Pinnacle Consulting for a free
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Set Yourself Up for Success in 2025 with Pinnacle Hospitality Consulting & Recruiting Agency As entrepreneurs, we know that the grind never stops. We’re always thinking about our next move and the next step toward success. But how do we truly define success, and how do we achieve it? Success is personal—it’s about understanding your unique “Why.”
At the end of the day, going forward, a new normal that has evolved from generation.
How to Train Your Cashiers to Prevent Mistakes, Theft, and Potential Burglary in Cafes, Bakeries, Retail Stores, and Grocery Stores Effective cashier training is essential for the smooth operation of cafes, bakeries, retail stores, and grocery stores. In such establishments, cashiers handle transactions, interact with customers, and play a crucial role in maintaining the business’s
How to Create an Excellent Customer Experience through Operational Excellence in Restaurants, Bakeries, and Cafes In the competitive landscape of the hospitality industry, restaurants, bakeries, and cafes strive to stand out and provide exceptional customer experiences. While delectable menus and charming ambiance play a significant role, operational excellence is the backbone that ensures consistent, top-notch
Capitalize on low hanging fruit to identify a ballpark value added activity to beta test.
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12 Ways to Reduce Food Waste in Your Business in Canada Food waste is a significant challenge that affects businesses across the globe. In Canada, food waste is a growing concern, with millions of tons of edible food ending up in landfills each year. Not only does this have negative environmental implications, but it also
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What is this highly valuable asset? Its own people. Says Morgan Fraud, the author of The Thinking Corporation, “Given that we are all capable of contributing new ideas, the question becomes how do you successfully generate, capture, process and implement ideas?”
