Coaching Archives - Page 15 of 15 - Pinnacle Hospitality Consulting

How to Hold your Team Accountable and Be a Great Leader

Bakery, Brewery, Cafe, Restaurant / hospitalityconsulting_0j187f

[vc_row][vc_column][vc_column_text] [/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_column_text] Are you a LEADER or just a FRIEND to the people on your team? If you are struggling to grow your team and creating other leaders, here’s the truth… You’re probably choosing your relationships over leadership. I call it the ROADBLOCK! The relationships you have with your team, get in the way of […]

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How to Build A Customer Service Culture with A ‘Default Of Yes!’

Cafe, Restaurant, Retail / hospitalityconsulting_0j187f

As Hospitality experts and consultants, we can usually walk into a business and tell whether your team has a culture of just saying yes, or not. If your café, restaurant or retail store does, it makes the rest of customer experience smoother, more effective and ultimately more sustainable through challenging times. All great hospitality companies

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