Consulting

How to Retain Your Key Staff During this Crisis, and Reduce Turnover

How to Retain Your Key Staff During this Crisis, and Reduce Turnover Turnover in retail and the hospitality industry is also on the rise, especially during this challenging time of uncertainty and closures.  Keeping key staff, whether your business is open or not is a challenge for many small business owners.  We also know that

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STORE REOPENING CHECKLIST – TO RE-OPEN WITH EXCELLENCE AFTER CLOSURE DUE TO COVID-19/CORONAVIRUS (PART #2)

In particular, the initial state of the company’s sales and operations planning capabilities limited their ability to account for demand variability or raw material lead times in production and distribution. Improve sales and operations and production planning.

STORE REOPENING CHECKLIST – TO RE-OPEN WITH EXCELLENCE AFTER CLOSURE DUE TO COVID-19/CORONAVIRUS (PART #2) Read More »

STORE REOPENING CHECKLIST – TO RE-OPEN WITH EXCELLENCE AFTER CLOSURE DUE TO COVID-19/CORONAVIRUS (PART #1)

In particular, the initial state of the company’s sales and operations planning capabilities limited their ability to account for demand variability or raw material lead times in production and distribution. Improve sales and operations and production planning.

STORE REOPENING CHECKLIST – TO RE-OPEN WITH EXCELLENCE AFTER CLOSURE DUE TO COVID-19/CORONAVIRUS (PART #1) Read More »

Adjusting your Hospitality Business to Meet the Needs of Customers During the CoronaVirus/Covid-19 Crisis (Part #2)

In particular, the initial state of the company’s sales and operations planning capabilities limited their ability to account for demand variability or raw material lead times in production and distribution. Improve sales and operations and production planning.

Adjusting your Hospitality Business to Meet the Needs of Customers During the CoronaVirus/Covid-19 Crisis (Part #2) Read More »

Adjusting your Hospitality Business to Meet the Needs of Customers During the CoronaVirus/Covid-19 Crisis (Part #1)

In particular, the initial state of the company’s sales and operations planning capabilities limited their ability to account for demand variability or raw material lead times in production and distribution. Improve sales and operations and production planning.

Adjusting your Hospitality Business to Meet the Needs of Customers During the CoronaVirus/Covid-19 Crisis (Part #1) Read More »

5 Ways to Elevate your Customer Service Team Now to Re-Open with Excellence, After the CoronaVirus/Covid-19 Pandemic

Ways to Elevate your Customer Service Team Now to Re-Open with Excellence, After the CoronaVirus/Covid-19 Pandemic For hospitality businesses in Canada, this is a very tough time.  Most by now have closed for dine-in and are only offering drive thru, take-out and/or delivery.  Sales are being lost by the hour and now more than ever

5 Ways to Elevate your Customer Service Team Now to Re-Open with Excellence, After the CoronaVirus/Covid-19 Pandemic Read More »