#hospitality

Navigating the 25% Tariff Impact: How Canadian Hospitality Businesses Can Adapt and Thrive

What is this highly valuable asset? Its own people. Says Morgan Fraud, the author of The Thinking Corporation, “Given that we are all capable of contributing new ideas, the question becomes how do you successfully generate, capture, process and implement ideas?”

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Retain Your Team, Grow Your Business: How Engagement Drives Success

Retain Your Team, Grow Your Business: How Engagement Drives Success In the hospitality industry, retaining top talent is essential. Yet, 38% of new hires leave within the first year, and over 40% of those departures happen in the first 90 days. The solution? Build an engaged team. Engaged employees are 59% less likely to quit

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Strategies for Safeguarding Your Café’s Profits Against Inflation in 2025

Strategies for Safeguarding Your Café’s Profits Against Inflation in 2025 Inflationary pressures can have a significant impact on the profitability of businesses, including those in the thriving café industry. As a café owner in Vancouver, it is essential to proactively implement strategies that protect your profits from inflation. In this blog post, brought to you

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Crafting an Effective Customer Recovery Policy for Exceptional Service

[vc_row][vc_column][vc_column_text] [/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_column_text] [/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_column_text]Crafting an Effective Customer Recovery Policy for Exceptional Service Customer service is a cornerstone of any successful business, and a well-crafted customer recovery policy can make or break your brand’s reputation. Failing to properly train your team to handle difficult situations, returns, and complaints can lead to customer dissatisfaction and potential damage to

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Why 90% of Menus Fail: The Profit-Boosting Secret Every Cafe, Restaurant, and Bakery Needs to Master!

Why 90% of Menus Fail: The Profit-Boosting Secret Every Cafe, Restaurant, and Bakery Needs to Master! Running a successful cafe, restaurant, or bakery isn’t just about serving mouthwatering food—it’s about crafting a menu that fuels your profits. Yet, shockingly, 90% of businesses fall short in this critical area. If your menu isn’t strategically designed to

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Six Easy Ways to Increase Profits in your Restaurant or Café

Six Ways to Increase Restaurant or Café Profits in 2024 As the foodservice industry continues to adapt to changing times, it’s important to find new ways to increase profits. Implementing the following six strategies can help your business maximize profits and minimize costs in 2024. Right Product, Right Place, Right Price Pricing your menu items

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