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What Is Customer Satisfaction? 5 Reasons It’s THE MOST Important metric in Your Hospitality Business

What Is Customer Satisfaction? 5 Reasons It’s Important in Service at Your Hospitality Business In the fiercely competitive world of the hospitality industry, customer satisfaction isn’t just a buzzword; it’s the lifeline that keeps your business afloat. Your guests aren’t merely visitors; they are your brand’s advocates. Ensuring their satisfaction should be your top priority. […]

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Optimize Your Business Processes: A Guide for Hospitality Business Owners

Optimize Your Business Processes: A Guide for Hospitality Business Owners Introduction: Running a successful hospitality business requires efficient and streamlined processes. By optimizing your business processes, you can enhance guest satisfaction, reduce costs, and increase overall profitability. This guide aims to provide hospitality business owners with practical tips and strategies to optimize their operations. Assess

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Revolutionizing First-Party Ordering: A Digital Transformation for Restaurants, Cafes, Bakeries, and Breweries

Revolutionizing First-Party Ordering: A Digital Transformation for Restaurants, Cafes, Bakeries, and Breweries Are you prepared to revolutionize your brand’s first-party ordering experience? In an era where digital convenience and seamless interactions reign supreme, the evolution of first-party ordering systems has taken center stage for restaurants, cafes, bakeries, and breweries. To meet changing customer expectations and

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How To Attract & Retain Talent in Your Hospitality Business

If you’re in the hospitality industry, you know that one of the biggest challenges is attracting and retaining top talent. With so many job opportunities available in the market, it can be tough to find the right employees who are a good fit for your business. However, by following these key points, you can increase

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Unlocking the Secret to Your Business’s Cash Flow: Discover Your Real Break-Even Point

Are You Experiencing Cash-Flow Issues?  Read this post below to get a handle on this today! Are you experiencing cash flow issues that leave you scratching your head? You’re not alone. Many businesses find themselves in a situation where they should have cash left in the bank, but it’s disappearing faster than expected. Some weeks,

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How to Capitalize on Consumer Changing Eating Habits Due to Inflation in Your Vancouver Restaurant

How to Capitalize on Consumer Changing Eating Habits Due to Inflation in Your Vancouver Restaurant In recent times, the hospitality industry in Canada, particularly in Vancouver, has been navigating a challenging landscape due to inflation. As the cost of living rises, consumer spending habits have undergone a significant shift, impacting the restaurant business. However, where

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Embracing Plant-Based Thrift: How Canadians are Adopting Vegetarian and Vegan Lifestyles to Save Money

Embracing Plant-Based Thrift: How Canadians are Adopting Vegetarian and Vegan Lifestyles to Save Money In recent years, there has been a significant shift in dietary choices across Canada, with more people opting for vegetarian and vegan lifestyles. While ethical and environmental concerns play a crucial role in this transition, a lesser-known motivation is the financial

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What is Service Excellence and Why You MUST Deliver it To Your Café Guests – Now More Than Ever!

[vc_row][vc_column][vc_column_text] [/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_column_text] [/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_column_text]Service Excellence Delivering hospitality excellence in a café business is essential to ensure customer satisfaction, repeat business, and positive word-of-mouth referrals. With the increasing competition in the café industry, especially in cities like Vancouver, it is crucial to stand out from the crowd and provide a memorable dining experience for customers. To achieve

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8 Effective Tactics for Restaurants Struggling to Thrive in Canada

8 Effective Tactics for Restaurants Struggling to Thrive in Canada   The restaurant industry can be incredibly competitive and challenging, particularly in a city like Vancouver. Known for its diverse culinary scene, Vancouver offers a plethora of dining options, making it crucial for restaurant owners to employ effective tactics to stand out and succeed. In

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Brewing Success: Coffee Shops and Cafes in Canada Embrace Cold Drinks as Gen Z Reshapes Coffee Culture

Brewing Success: Coffee Shops and Cafes in Canada Embrace Cold Drinks as Gen Z Reshapes Coffee Culture   The aroma of freshly brewed coffee has long been an iconic symbol of Canada’s café culture, but as the times change, so do the preferences of coffee enthusiasts. In recent years, a shift has been brewing within

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