Recruiters

How to Retain your Top Talent in the Competitive Hospitality Industry in 2021

[vc_row][vc_column][vc_column_text] [/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_column_text]Retention Strategies in the Hospitality Industry The COVID-19 Pandemic has greatly influenced many aspects of our everyday lives, including our daily work habits and routines.  Many businesses in the hospitality industry have been experiencing ongoing employee retention issues since the start of the pandemic.  This combined with low applications coming in, hospitality professionals leaving

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How to Strategically Price your Café or Bakery Menu for Profitability!

  Pricing your menu can be one of the most challenging things for new entrepreneurs and business owners.  There are many variables that play into pricing your items just right to make a profit, while managing customer perception in the market.  It can be difficult to know which pricing strategy is best for you.  The

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How to Hold your Team Accountable and Be a Great Leader

[vc_row][vc_column][vc_column_text] [/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_column_text] Are you a LEADER or just a FRIEND to the people on your team? If you are struggling to grow your team and creating other leaders, here’s the truth… You’re probably choosing your relationships over leadership. I call it the ROADBLOCK! The relationships you have with your team, get in the way of

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9 Quick and Easy Techniques to Improve your Customers’ Experience

[vc_row][vc_column][vc_column_text] [/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_column_text] 9 Quick and Easy Techniques to Improve your Business’s Customer Experience Below are some quick and easy ways to improve the customer service in your business. Whether over the phone or in person, great customer service draws clients back to your business for repeated visits, and if done exceptionally well, can have your

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How to Build A Customer Service Culture with A ‘Default Of Yes!’

As Hospitality experts and consultants, we can usually walk into a business and tell whether your team has a culture of just saying yes, or not.  If your café, restaurant or retail store does, it makes the rest of customer experience smoother, more effective and ultimately more sustainable through challenging times. All great hospitality companies

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