Business Leadership

12 Ways to Reduce Food Waste in Your Business in Canada

12 Ways to Reduce Food Waste in Your Business in Canada Food waste is a significant challenge that affects businesses across the globe. In Canada, food waste is a growing concern, with millions of tons of edible food ending up in landfills each year. Not only does this have negative environmental implications, but it also […]

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Top 12 Restaurant Halloween Ideas and Promotions for 2024

Top 12 Restaurant Halloween Ideas and Promotions for 2024 Halloween, a cherished holiday for individuals of all ages, ushers in the enchanting essence of autumn. With its crisp October air and the delightful anticipation of trick-or-treating, Halloween offers a perfect opportunity for restaurants to partake in the festivities. Furthermore, as of 2023, consumer spending on

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Boost Your Restaurant’s Profits: Leveraging Canadian and US Thanksgiving

Boost Your Restaurant’s Profits: Leveraging Canadian and US Thanksgiving Thanksgiving is a time for families and friends to come together, express gratitude, and enjoy a delicious meal. As a restaurant owner, you can capitalize on this festive spirit by offering special promotions and menus to attract diners during Canadian and US Thanksgiving. In this post,

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What are KPI’s and Which Ones Should you Be Tracking in your Hospitality Business

As a business owner in the food and beverage industry, including cafes, restaurants, breweries, and retail/grocery stores, you must gain a comprehensive insight into how your establishment is performing to make strategic decisions that lead to growth and prosperity.  Key Performance Indicators (KPIs) hold significant importance in evaluating your business’s performance, enabling you to monitor

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Crafting an Effective Customer Recovery Policy for Exceptional Service

[vc_row][vc_column][vc_column_text] [/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_column_text] [/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_column_text]Crafting an Effective Customer Recovery Policy for Exceptional Service Customer service is a cornerstone of any successful business, and a well-crafted customer recovery policy can make or break your brand’s reputation. Failing to properly train your team to handle difficult situations, returns, and complaints can lead to customer dissatisfaction and potential damage to

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Why 90% of Menus Fail: The Profit-Boosting Secret Every Cafe, Restaurant, and Bakery Needs to Master!

Why 90% of Menus Fail: The Profit-Boosting Secret Every Cafe, Restaurant, and Bakery Needs to Master! Running a successful cafe, restaurant, or bakery isn’t just about serving mouthwatering food—it’s about crafting a menu that fuels your profits. Yet, shockingly, 90% of businesses fall short in this critical area. If your menu isn’t strategically designed to

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Six Easy Ways to Increase Profits in your Restaurant or Café

Six Ways to Increase Restaurant or Café Profits in 2024 As the foodservice industry continues to adapt to changing times, it’s important to find new ways to increase profits. Implementing the following six strategies can help your business maximize profits and minimize costs in 2024. Right Product, Right Place, Right Price Pricing your menu items

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Why SYSTEMS Are the Key to Improving your Hospitality Business

As a business owner in the hospitality industry, you know that providing excellent service to your customers is essential. However, as your business grows, it becomes more challenging to maintain consistency in your operations. This is where implementing systems comes into play. In this article, we will discuss the ten reasons why systems are the

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