Small Business BC

Unlocking Excellence in Customer Service for Your Hospitality Business: 10 Strategies for Immediate Impact!

Unlocking Excellence in Customer Service for Your Hospitality Business: 10 Strategies for Immediate Impact! In the dynamic landscape of the hospitality industry, delivering exceptional customer service is the key to success. Whether you're managing a hotel, restaurant, or any hospitality venture in Vancouver, creating memorable experiences for your guests is paramount. This post shares ten […]

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Struggling with Hiring for your Hospitality Business? – Focus on Retention!

[vc_row][vc_column][vc_column_text] [/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_column_text]With the current state of the hospitality market in BC, keeping your team happy and motivated should be high on your priority list! It has never more difficult to find qualified professionals to work in your business.  Studies show that employees are happier when they are appreciated for their work, and recognized for their

Struggling with Hiring for your Hospitality Business? – Focus on Retention! Read More »