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How to Create an Excellent Customer Experience through Operational Excellence in Restaurants, Bakeries, and Cafes

Bakery, Brewery, Cafe, Grocery, Restaurant, Retail /

How to Create an Excellent Customer Experience through Operational Excellence in Restaurants, Bakeries, and Cafes In the competitive landscape of the hospitality industry, restaurants, bakeries, and cafes strive to stand out and provide exceptional customer experiences. While delectable menus and charming ambiance play a significant role, operational excellence is the backbone that ensures consistent, top-notch […]

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12 Ways to Reduce Food Waste in Your Business in Canada

Bakery, Brewery, Cafe, Grocery, Restaurant, Retail /

12 Ways to Reduce Food Waste in Your Business in Canada Food waste is a significant challenge that affects businesses across the globe. In Canada, food waste is a growing concern, with millions of tons of edible food ending up in landfills each year. Not only does this have negative environmental implications, but it also

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Top 12 Restaurant Halloween Ideas and Promotions for 2024

Bakery, Brewery, Cafe, Restaurant, Retail /

Top 12 Restaurant Halloween Ideas and Promotions for 2024 Halloween, a cherished holiday for individuals of all ages, ushers in the enchanting essence of autumn. With its crisp October air and the delightful anticipation of trick-or-treating, Halloween offers a perfect opportunity for restaurants to partake in the festivities. Furthermore, as of 2023, consumer spending on

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Boost Your Restaurant’s Profits: Leveraging Canadian and US Thanksgiving

Bakery, Brewery, Cafe, Restaurant, Retail /

Boost Your Restaurant’s Profits: Leveraging Canadian and US Thanksgiving Thanksgiving is a time for families and friends to come together, express gratitude, and enjoy a delicious meal. As a restaurant owner, you can capitalize on this festive spirit by offering special promotions and menus to attract diners during Canadian and US Thanksgiving. In this post,

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What are KPI’s and Which Ones Should you Be Tracking in your Hospitality Business

Bakery, Brewery, Cafe, Restaurant, Retail /

As a business owner in the food and beverage industry, including cafes, restaurants, breweries, and retail/grocery stores, you must gain a comprehensive insight into how your establishment is performing to make strategic decisions that lead to growth and prosperity.  Key Performance Indicators (KPIs) hold significant importance in evaluating your business’s performance, enabling you to monitor

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Crafting an Effective Customer Recovery Policy for Exceptional Service

Bakery, Brewery, Cafe, Restaurant /

[vc_row][vc_column][vc_column_text] [/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_column_text] [/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_column_text]Crafting an Effective Customer Recovery Policy for Exceptional Service Customer service is a cornerstone of any successful business, and a well-crafted customer recovery policy can make or break your brand’s reputation. Failing to properly train your team to handle difficult situations, returns, and complaints can lead to customer dissatisfaction and potential damage to

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Why 90% of Menus Fail: The Profit-Boosting Secret Every Cafe, Restaurant, and Bakery Needs to Master!

Bakery, Brewery, Cafe, Restaurant, Retail /

Why 90% of Menus Fail: The Profit-Boosting Secret Every Cafe, Restaurant, and Bakery Needs to Master! Running a successful cafe, restaurant, or bakery isn’t just about serving mouthwatering food—it’s about crafting a menu that fuels your profits. Yet, shockingly, 90% of businesses fall short in this critical area. If your menu isn’t strategically designed to

Why 90% of Menus Fail: The Profit-Boosting Secret Every Cafe, Restaurant, and Bakery Needs to Master! Read More »

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