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Crafting an Effective Customer Recovery Policy for Exceptional Service

Bakery, Brewery, Cafe, Restaurant /

[vc_row][vc_column][vc_column_text] [/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_column_text] [/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_column_text]Crafting an Effective Customer Recovery Policy for Exceptional Service Customer service is a cornerstone of any successful business, and a well-crafted customer recovery policy can make or break your brand’s reputation. Failing to properly train your team to handle difficult situations, returns, and complaints can lead to customer dissatisfaction and potential damage to […]

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Why 90% of Menus Fail: The Profit-Boosting Secret Every Cafe, Restaurant, and Bakery Needs to Master!

Bakery, Brewery, Cafe, Restaurant, Retail /

Why 90% of Menus Fail: The Profit-Boosting Secret Every Cafe, Restaurant, and Bakery Needs to Master! Running a successful cafe, restaurant, or bakery isn’t just about serving mouthwatering food—it’s about crafting a menu that fuels your profits. Yet, shockingly, 90% of businesses fall short in this critical area. If your menu isn’t strategically designed to

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Why SYSTEMS Are the Key to Improving your Hospitality Business

Bakery, Cafe, Restaurant /

As a business owner in the hospitality industry, you know that providing excellent service to your customers is essential. However, as your business grows, it becomes more challenging to maintain consistency in your operations. This is where implementing systems comes into play. In this article, we will discuss the ten reasons why systems are the

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How to Hold your Team Accountable and Be a Great Leader

Bakery, Brewery, Cafe, Restaurant /

[vc_row][vc_column][vc_column_text] [/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_column_text] [/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_column_text]Are you a leader or just a friend to the people on your team? It’s a question that many leaders struggle with when it comes to growing their team and creating other leaders. The truth is, choosing your relationships over leadership can create a roadblock that prevents you from reaching your goals. In

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How to Leverage Holidays To Maximize Sales in Your Restaurant or Café – Canada Day Edition

Bakery, Brewery, Cafe, Restaurant /

[vc_row][vc_column][vc_column_text] [/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_column_text css=””] 🍁Celebrate Canada Day: Boost Your Hospitality Business!🍁 Canada Day is just around the corner, and it’s the perfect time to boost your sales and make the most of this patriotic holiday in your hospitality business! Are you ready to make this Canada Day your most profitable yet? Here are some fantastic tips

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12 Ways to Reduce Food Waste in Your Bakery or Cafe in Canada

Bakery, Brewery, Cafe, Restaurant, Retail /

12 Ways to Reduce Food Waste in Your Bakery or Cafe in Canada Food waste is a significant challenge for bakeries and cafes, impacting the environment and your bottom line. In Canada, millions of tons of edible food end up in landfills each year, representing lost resources and revenue. Fortunately, there are several effective strategies

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